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Post by account_disabled on Oct 26, 2023 4:22:16 GMT
Also provide customers with more person alizexample of innovation in CX are solutions based on the analysis of large data sets Big Data . They allow for a deep analysis of customer behavior and preferences which may ultimately lead to the creation of more better matching of the offer or optimization of various aspects of the business from logistics to customer service. We also cannot forget about the growing role of mobile technologies. Smartphone and various types of push notifications are tools that significantly affect the comfort phone number list and speed of interaction with the customer. Thanks to them brands can always be "at hand" offering their services in the most accessible and convenient way for the customer. However innovation in. CX is not only about technology. It is also a creative approach to problem solving flexibility and openness to change. Companies that want to be CX leaders must constantly experiment and look for new solutions even if it meaned solutioapplications mobile websites ns tailored to their needs. Innovation Another interesting s taking some risks.
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